Widerrufsrecht

If a product does not meet expectations or has defects, it can be returned within 5 working days. The product must be returned unused. After this period the sale is considered irrevocable. Returns can only be accepted with prior notification to hello@studiohuske.com. All returns are at the buyer's expense and risk.

If you change your mind on full priced items we are happy to provide store credit (in the form of a code to enter at checkout) for the original purchase price of the item, not including shipping costs, or an exchange if we have the item in stock, once the return is received. Please contact us via email on hello@studiohuske.com, include the reasons for the return, and attach a copy of your payment confirmation.

Items must be returned to us within 7 days of the original purchase. The cost of shipping is the responsibility of the buyer and studio huske is not liable for loss or damage during transit of any product being returned. An exchange also requires payment of the shipping fee to re-ship your order.

All items must be returned in appropriate packaging to protect the item and using a trackable courier service. Studio huske assumes no liability for damage caused by improper use of the items purchased. If your item/s are returned showing signs of use or damage, we reserve the right to reject the refund or exchange request and will provide you with the option for us to send the item/s back to you at your expense or dispose of the item/s with no refund provided.

Damaged/ Faulty items
We ensure our goods are of the highest quality. In the unlikely event that your item is faulty, we will honour swiss consumer laws and provide a repair or replacement of the item. Please contact us immediately upon receiving the damaged or faulty item or as soon as the fault is discovered (this is important to prevent further damages occurring) via email at hello@studiohuske.com, outline the issue, attach photographs and a copy of your payment confirmation.

Items must be sent back to us at the address provided within 5 days of making first contact, unless otherwise agreed. All items included with the original purchase, must be returned.

Please note that we will not provide an exchange or refund for items that are found to be damaged due to wear and tear or misuse or not related to the manufacture of the item. Please refer to our care page for the best way to care for your studio huske items.All items must be returned in appropriate packaging to protect the item and using a trackable courier service.