Sustainability at Its Core: Eliminating Waste and Embracing Imperfections

How we check · What counts as a defect · The Outlet · Terms

Our products are manufactured and prepared for shipping in South Korea. The textile is relatively newly patented, so the product development, production, and quality standards are being developed and fine-tuned together in tandem.

Vier Augen Prinzip

When a shipment arrives in Switzerland, each mat is unpacked and inspected by our team at Stiftung Züriwerk. In keeping with Swiss attention to detail, any minor flaw is identified and catalogued. The team runs each decision by me and makes sure nothing slips through.

That is how the Outlet section came to be. With each subsequent delivery the team in Korea has outdone themselves, so the Outlet portion keeps shrinking. I am grateful to work with production partners who are that engaged.

What counts as a defect

A tiny blemish in the surface. A slight irregularity in the edge. A small colour variation. These things do not affect how the mat performs. It still wipes clean, still grips the floor, still lasts years. The imperfection is cosmetic only.

We cannot document each individual defect, but these photos show what we consider a flaw. In most cases you would need to look closely to find it.

The Outlet

Outlet mats are available on the individual product pages when stock allows. Availability varies with each delivery, and the range is getting smaller as production quality improves.

Review your purchase

Outlet mats are not covered by the 2-year performance guarantee. You have 60 days to inspect your mat and return it unused for a full refund. Return shipping on outlet mats is at the buyer's expense.